a mixed group of people smiling

As Australian society becomes more diverse over time, small businesses, like childcare centres, feel the pressure to become more culturally inclusive in order to remain competitive and relevant to its customer base and the marketplace in general. Experts explain that having a diversified workforce is now a global trend and for good reason; diversity brings a long list of benefits and the few challenges that may arise can be easily overcome.

Studies conclude that by adding professionals from different cultural backgrounds and who speak different languages to your team, you will encourage worker morale, creativity, productivity and will also increase your business reach, all while improving your business’ reputation.

So why not start diversifying right now?

Benefits of Having a Diversified Workforce

Increased Creativity

Workers from different cultural backgrounds have different viewpoints and thinking processes. By working in a diverse group, employees adapt their ideas to suit specific markets and customers, and will come up with creative and effective solutions to problems.

Increased Productivity

Managers can offer more or better solutions to customers because of new ideas and processes brought into the business. Workplace diversity increases employee morale and encourages employees to work more efficiently. Diversity in leadership within an organisation allows managers to bring in new skills and approaches to achieve team unity.

Promotes Language Skills

As Australian society becomes more culturally diverse; it is essential that childcare centres can cater to specific groups in an inclusive way. By employing workers who can speak a different language – Chinese, Korean, Spanish – the centre will be more appealing to many different groups, while still being diverse and promoting inclusion. Children and parents, as well as employees and management will benefit from this environment.

Challenges of Diversifying

Communication issues and resistance to change by existing employees are the most commonly faced challenges by companies taking part in diversifying their workforce. Encouraging an inclusive environment, taking time each day to communicate, and get everyone involved in the implementation process are essential for your success.

Diversity Council Australia recommends regularly comparing how your business is doing against cultural diversity levels in the community. The DCA also urges companies to diversify their leadership and management, and specifically recommends businesses to consider Asian talent, as they are the most under-represented compared to the wider community, according to DCA’s research.

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